Shipping policy

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; } :root { --gold: #b89355; --gold-light: #d4b07a; --cream: #e8dcc8; --cream-dim: #c4b49a; --border: #1e1c18; --border-gold: rgba(184,147,85,0.25); } body { background: transparent; color: var(--cream); font-family: 'Raleway', sans-serif; font-weight: 300; min-height: 100vh; overflow-x: hidden; } nav { display: flex; align-items: center; justify-content: space-between; padding: 28px 60px; border-bottom: 0.5px solid var(--border); } .nav-logo { font-family: 'Cormorant Garamond', serif; font-weight: 300; font-size: 26px; letter-spacing: 8px; color: var(--cream); text-decoration: none; } .nav-logo span { display: block; font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 9px; letter-spacing: 7px; color: var(--gold); margin-top: -2px; } .nav-links { display: flex; gap: 40px; list-style: none; } .nav-links a { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 11px; letter-spacing: 3px; color: var(--cream-dim); text-decoration: none; text-transform: uppercase; transition: color 0.3s; } .nav-links a:hover { color: var(--gold); } /* Hero */ .hero { text-align: center; padding: 90px 60px 60px; position: relative; opacity: 0; animation: fadeUp 0.8s 0.1s forwards; } .hero::before { content: ''; position: absolute; top: 0; left: 50%; transform: translateX(-50%); width: 0.5px; height: 56px; background: var(--gold); opacity: 0.35; } .hero-eyebrow { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 10px; letter-spacing: 7px; color: var(--gold); text-transform: uppercase; margin-bottom: 20px; } .hero-title { font-family: 'Cormorant Garamond', serif; font-weight: 300; font-size: 62px; letter-spacing: 3px; color: var(--cream); line-height: 1.1; margin-bottom: 18px; } .hero-title em { font-style: italic; color: var(--gold); } .hero-sub { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 11px; letter-spacing: 4px; color: #4a4035; text-transform: uppercase; } /* Divider */ .divider { display: flex; align-items: center; gap: 20px; padding: 0 60px; max-width: 1000px; margin: 10px auto 64px; opacity: 0; animation: fadeUp 0.8s 0.3s forwards; } .divider-line { flex: 1; height: 0.5px; background: var(--border-gold); } .divider-diamond { width: 6px; height: 6px; background: var(--gold); transform: rotate(45deg); opacity: 0.6; } /* Content */ .content { max-width: 900px; margin: 0 auto; padding: 0 60px 100px; } .policy-block { margin-bottom: 60px; opacity: 0; animation: fadeUp 0.9s forwards; } .policy-block:nth-child(1) { animation-delay: 0.4s; } .policy-block:nth-child(2) { animation-delay: 0.55s; } .policy-block:nth-child(3) { animation-delay: 0.7s; } .policy-block:nth-child(4) { animation-delay: 0.85s; } .policy-block:nth-child(5) { animation-delay: 1.0s; } .policy-block:nth-child(6) { animation-delay: 1.1s; } .block-label { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 9px; letter-spacing: 6px; color: var(--gold); text-transform: uppercase; margin-bottom: 16px; display: flex; align-items: center; gap: 12px; } .block-label::before { content: ''; width: 20px; height: 0.5px; background: var(--gold); opacity: 0.5; } .block-title { font-family: 'Cormorant Garamond', serif; font-weight: 300; font-size: 34px; letter-spacing: 1px; color: var(--cream); line-height: 1.2; margin-bottom: 20px; } .block-title em { font-style: italic; color: var(--gold); } .block-rule { width: 40px; height: 0.5px; background: var(--border-gold); margin-bottom: 22px; } .block-text { font-family: 'Cormorant Garamond', serif; font-weight: 300; font-size: 18px; line-height: 2; color: #7a6a56; letter-spacing: 0.3px; } /* Dispatch highlight box */ .dispatch-box { margin-top: 28px; border: 0.5px solid var(--border-gold); padding: 40px 44px; position: relative; display: flex; align-items: center; gap: 40px; } .dispatch-box::before { content: ''; position: absolute; top: 0; left: 0; right: 0; height: 1px; background: var(--gold); opacity: 0.3; } .dispatch-num { font-family: 'Cormorant Garamond', serif; font-weight: 300; font-size: 80px; line-height: 1; color: var(--gold); flex-shrink: 0; letter-spacing: -2px; } .dispatch-num span { font-size: 28px; color: var(--cream-dim); letter-spacing: 0; } .dispatch-divider { width: 0.5px; height: 70px; background: var(--border-gold); flex-shrink: 0; } .dispatch-detail {} .dispatch-title { font-family: 'Cormorant Garamond', serif; font-weight: 400; font-size: 22px; color: var(--cream); letter-spacing: 2px; margin-bottom: 10px; } .dispatch-desc { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 11px; letter-spacing: 1.5px; color: #5a4f3f; line-height: 2; } /* Partners grid */ .partners-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 2px; margin-top: 28px; } .partner-card { border: 0.5px solid var(--border); padding: 32px 28px; position: relative; transition: border-color 0.3s; } .partner-card:hover { border-color: var(--border-gold); } .partner-card::before { content: ''; position: absolute; top: 0; left: 0; right: 0; height: 1px; background: var(--gold); opacity: 0; transition: opacity 0.3s; } .partner-card:hover::before { opacity: 0.35; } .partner-icon { width: 40px; height: 40px; border: 0.5px solid var(--border-gold); display: flex; align-items: center; justify-content: center; margin-bottom: 20px; } .partner-icon svg { width: 18px; height: 18px; stroke: var(--gold); fill: none; stroke-width: 1.2; } .partner-name { font-family: 'Cormorant Garamond', serif; font-weight: 400; font-size: 22px; color: var(--cream); letter-spacing: 2px; margin-bottom: 8px; } .partner-badge { display: inline-block; border: 0.5px solid var(--border-gold); padding: 4px 12px; font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 8px; letter-spacing: 3px; color: var(--gold); text-transform: uppercase; margin-bottom: 14px; } .partner-desc { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 11px; letter-spacing: 1px; color: #5a4f3f; line-height: 1.9; } /* Payment grid */ .payment-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 2px; margin-top: 28px; } .payment-card { border: 0.5px solid var(--border); padding: 36px 32px; position: relative; transition: border-color 0.3s; } .payment-card.featured { border-color: var(--border-gold); } .payment-card.featured::before { content: ''; position: absolute; top: 0; left: 0; right: 0; height: 1px; background: var(--gold); opacity: 0.35; } .payment-card:hover { border-color: var(--border-gold); } .payment-corner { position: absolute; top: 16px; right: 16px; width: 20px; height: 20px; border-top: 0.5px solid var(--border-gold); border-right: 0.5px solid var(--border-gold); opacity: 0.6; } .payment-icon { width: 40px; height: 40px; border: 0.5px solid var(--border-gold); display: flex; align-items: center; justify-content: center; margin-bottom: 20px; } .payment-icon svg { width: 18px; height: 18px; stroke: var(--gold); fill: none; stroke-width: 1.2; } .payment-name { font-family: 'Cormorant Garamond', serif; font-weight: 400; font-size: 24px; color: var(--cream); letter-spacing: 2px; margin-bottom: 6px; } .payment-provider { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 9px; letter-spacing: 4px; color: var(--gold); text-transform: uppercase; margin-bottom: 16px; } .payment-rule { width: 30px; height: 0.5px; background: var(--border-gold); margin-bottom: 16px; } .payment-desc { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 11px; letter-spacing: 1px; color: #5a4f3f; line-height: 2; } /* Info note */ .info-note { margin-top: 20px; padding: 20px 26px; border-left: 1px solid var(--gold); background: rgba(184,147,85,0.03); } .info-note p { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 11px; letter-spacing: 1.5px; color: #5a4f3f; line-height: 2; } .info-note strong { color: var(--gold); font-weight: 300; } /* Timeline */ .timeline { margin-top: 28px; border: 0.5px solid var(--border); overflow: hidden; } .timeline-header { background: rgba(184,147,85,0.04); border-bottom: 0.5px solid var(--border-gold); padding: 18px 32px; font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 9px; letter-spacing: 6px; color: var(--gold); text-transform: uppercase; display: flex; align-items: center; gap: 12px; } .timeline-header::before { content: ''; width: 20px; height: 0.5px; background: var(--gold); opacity: 0.5; } .timeline-row { display: flex; align-items: stretch; border-bottom: 0.5px solid var(--border); } .timeline-row:last-child { border-bottom: none; } .timeline-step { width: 60px; flex-shrink: 0; display: flex; align-items: center; justify-content: center; border-right: 0.5px solid var(--border); font-family: 'Cormorant Garamond', serif; font-weight: 300; font-size: 22px; color: rgba(184,147,85,0.2); padding: 20px 0; } .timeline-content { padding: 20px 28px; flex: 1; } .timeline-title { font-family: 'Cormorant Garamond', serif; font-weight: 400; font-size: 17px; color: var(--cream); letter-spacing: 1px; margin-bottom: 5px; } .timeline-desc { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 11px; letter-spacing: 1px; color: #5a4f3f; line-height: 1.9; } .timeline-time { flex-shrink: 0; display: flex; align-items: center; padding: 0 24px; border-left: 0.5px solid var(--border); font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 9px; letter-spacing: 3px; color: var(--gold); text-transform: uppercase; white-space: nowrap; } /* CTA */ .contact-cta { margin-top: 64px; text-align: center; padding: 52px 40px; border: 0.5px solid var(--border-gold); position: relative; opacity: 0; animation: fadeUp 0.9s 1.2s forwards; } .contact-cta::before { content: ''; position: absolute; top: 0; left: 0; right: 0; height: 1px; background: var(--gold); opacity: 0.25; } .cta-eyebrow { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 9px; letter-spacing: 6px; color: var(--gold); text-transform: uppercase; margin-bottom: 16px; } .cta-title { font-family: 'Cormorant Garamond', serif; font-weight: 300; font-size: 32px; color: var(--cream); letter-spacing: 2px; margin-bottom: 12px; } .cta-sub { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 12px; letter-spacing: 2px; color: #5a4f3f; margin-bottom: 28px; } .cta-btn { display: inline-block; border: 0.5px solid var(--border-gold); padding: 14px 40px; font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 10px; letter-spacing: 5px; color: var(--gold); text-decoration: none; text-transform: uppercase; transition: background 0.3s, border-color 0.3s; } .cta-btn:hover { background: rgba(184,147,85,0.07); border-color: var(--gold); } footer { text-align: center; padding: 40px 60px; border-top: 0.5px solid var(--border); margin-top: 40px; } footer p { font-family: 'Raleway', sans-serif; font-weight: 200; font-size: 10px; letter-spacing: 3px; color: #2e2820; text-transform: uppercase; } @keyframes fadeUp { from { opacity: 0; transform: translateY(20px); } to { opacity: 1; transform: translateY(0); } } @media (max-width: 768px) { nav { padding: 20px 24px; } .nav-links { display: none; } .hero { padding: 70px 24px 40px; } .hero-title { font-size: 38px; } .divider { padding: 0 24px; } .content { padding: 0 24px 80px; } .dispatch-box { flex-direction: column; gap: 20px; padding: 28px 24px; } .dispatch-divider { width: 60px; height: 0.5px; } .partners-grid { grid-template-columns: 1fr; } .payment-grid { grid-template-columns: 1fr; } .timeline-time { display: none; } .contact-cta { padding: 36px 20px; } footer { padding: 28px 24px; } }

Store Policy

Shipping Policy

Effective from 2026  ·  Luxe Scent




Dispatch Time

Shipped Within 24 Hours


Every order placed on Luxe Scent is processed and dispatched within 24 hours of payment confirmation. We believe your fragrance should reach you swiftly and safely, without unnecessary delay.

24hrs

Guaranteed Dispatch
Orders are processed within 24 hours of payment confirmation.
Dispatch applies on all working days — Monday through Saturday.
Orders placed on Sundays or public holidays ship the next working day.

Please note: Dispatch time refers to when the order leaves our facility. Delivery timelines depend on your location and the courier partner assigned to your shipment.

Delivery Timeline

Estimated Delivery Time


Delivery timelines vary based on your delivery location across India. Once dispatched, you will receive a tracking number via SMS and email to follow your shipment in real time.

Order Journey
1
Order Placed & Confirmed
Payment verified and order confirmed. You will receive a confirmation on your registered email and phone.
Day 0
2
Packed & Dispatched
Your fragrance is carefully packed and handed over to our courier partner within 24 hours of confirmation.
Within 24 Hrs
3
In Transit
Your shipment is en route. Track your order using the tracking ID shared with you via email and SMS.
Day 1 – 5
4
Out for Delivery
Your order is out for delivery in your city. Please ensure someone is available to receive the package.
Day 3 – 7
5
Delivered
Your Luxe Scent fragrance has arrived. Please inspect the package before accepting and contact us immediately if damaged.
Delivered
Courier Partners

Our Delivery Partners


We work exclusively with India's most trusted express courier services to ensure your fragrance arrives in pristine condition. The courier partner assigned to your order may vary based on your delivery location and availability.

Blue Dart
Express Delivery
India's leading express courier with the widest network coverage and premium time-definite delivery services across all major cities and towns.
DTDC
Pan India Network
A trusted name in Indian logistics for over three decades, offering reliable pan-India delivery with extensive reach into Tier 2 and Tier 3 cities.
Delhivery
Express Services
One of India's fastest-growing logistics platforms, offering express delivery services with real-time tracking and reliable last-mile coverage across India.

Courier allocation: The delivery partner for your order is automatically selected based on your pin code and service availability at the time of dispatch. You will receive a tracking link from the assigned courier directly.

Payment Methods

How to Pay


We offer two flexible payment options designed for a seamless and secure checkout experience. Choose what works best for you at the time of placing your order.


Cash on Delivery
Pay at Your Door

Prefer to pay when your order arrives? We offer Cash on Delivery across most serviceable pin codes in India. Simply place your order and pay in cash to the delivery executive upon receipt.

COD availability: Cash on Delivery may not be available for all pin codes. If COD is unavailable at your location, you will be notified at checkout. Prepaid orders are dispatched on priority.

Packaging

Packed with Care


Every Luxe Scent order is packaged with the fragility of the product in mind. Bottles are secured with protective wrap and placed in reinforced boxes to ensure they survive transit in perfect condition. We take pride in the unboxing experience — because luxury begins the moment your parcel arrives.

Inspect on arrival: Please inspect your package in the presence of the delivery executive. If the outer packaging appears tampered with or damaged, please document it immediately and contact us within 24 hours with photographs before accepting the shipment.

Need Assistance?
Questions about your shipment?
Our team is here to help you track, manage, or enquire about your order.
Contact Support

© 2026 Luxe Scent  ·  Est. 2020  ·  All rights reserved