Privacy policy

Last updated: April 16, 2026

Your Privacy Matters to Us

At Luxe Scent, we care about your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your information when you visit our website — https://www.luxescent.co.in — shop with us, or get in touch. When we say “we,” “us,” or “our,” we’re talking about SharkPerfume. And when we say “you,” we mean anyone using our services — whether you're just browsing or making a purchase.

Please take a few moments to read through this policy. By continuing to use our site and services, you're agreeing to how we handle your information. If you're not comfortable with any part of this, it's okay to step away from the site.

Updates to This Policy

We may update this Privacy Policy from time to time to keep up with changes in our business or to meet legal requirements. If we do, we'll update the date at the top of the page and let you know as needed.

What We Collect and Why

To offer you the best possible experience, we collect some information about you. What we collect depends on how you interact with us, but generally, it falls into the following categories:

1. Information You Share With Us

When you interact with our website — like placing an order, creating an account, or contacting us — we may ask for:

  • Your name, phone number, email, and address

  • Billing and shipping details

  • Items you view or save to your wishlist

  • Messages or details you provide to customer support

If you choose not to share certain information, some parts of the site might not work as expected.

2. Information We Collect Automatically

We use cookies and similar tools to better understand how you use our site. These may collect:

  • Device and browser details

  • IP address and connection info

  • What pages you visit and actions you take

This helps us improve your experience and keep things running smoothly.

3. Info from Other Sources

We might also get info about you from trusted third parties like:

  • Shopify, which helps us run our online store

  • Payment providers who process your transactions

  • Marketing partners and service tools that help us analyze how people interact with our site and ads

We treat all this information just as carefully as the details you give us directly.

How We Use Your Info

Here’s a quick overview of how we use your information:

  • To fulfill orders and process payments

  • To provide customer support and manage your account

  • To communicate with you, including order updates and responses to your questions

  • For marketing and promotions, if you’ve opted in

  • To improve our website, products, and services

  • To keep things secure and detect any suspicious or fraudulent behavior

  • We Do Not Sell Your Information In any circumstances

Cookies and Tracking

Like most websites, we use cookies to make our site more user-friendly and to learn how visitors use it. You can control how cookies are used by adjusting your browser settings, but keep in mind this might affect how the site functions. You can find more about Shopify’s cookies.

Who We Share Your Info With

We only share your personal information when it’s necessary, such as:

  • With service providers who help us operate our site, process payments, or deliver your orders

  • With marketing partners (e.g., Shopify) who help us tailor promotions

  • If you give us permission to share it (like using social login or referring a friend)

  • To comply with legal obligations or in the event of a business transfer (like a sale or merger)

We do not sell your personal information.

Your Posts and Reviews

If you choose to post a review or other content publicly on our site, remember that others can see it too. We can't control how others use that information, so share wisely.

Third-Party Links

Our site might link to other websites we don’t control. Their privacy policies may be different from ours, so we encourage you to read those if you follow any third-party links.

Children’s Privacy

Our site isn’t intended for children, and we don’t knowingly collect information from anyone under 16. If you believe a child has provided us with their information, please contact us so we can delete it.

Security & Retention

We work hard to keep your information safe, but no system is 100% secure. Please avoid sending sensitive info through unsecured channels.

We keep your information only as long as needed — whether that's to fulfill an order, manage your account, meet legal obligations, or resolve any disputes.

Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you

  • Request changes or corrections

  • Ask us to delete your information

  • Request a copy or transfer of your data

  • Limit how your data is processed

  • Withdraw consent, where applicable

You can also manage your email preferences or opt out of marketing messages at any time. To exercise any of these rights, just reach out using the contact details below. We might need to verify your identity before fulfilling your request.

Questions or Complaints?

We’re always here to help. If you have concerns or questions about your privacy or this policy, please reach out.

Contact Us:
📧 help@luxescent.co.in